Returns & Shipping

  • Personalized orders – December 2, 2022
  • Custom puzzle orders – December 9, 2022
  • All in-stock products (final day to ship) – 12 PM MST, December 16, 2022 


If you have a current puzzle with missing or defective piece(s), we will gladly send a, one time, complete puzzle bag replacement of the same title. We are unable to replace a single missing piece of a puzzle. All requests must be submitted through a form found here.


Dowdle Folk Art's shipping policy is to package and finalize orders within two business days. Once an order is finished, it is picked up by the appointed post company and will be shipped and delivered within their time frame, not the time shown in your checkout. (Example: USPS Priority Mail 2 business days). However, all fine art is printed and handmade on demand so please allow 2-3 weeks for production and delivery of your order. If you have any questions, please send an email to

Free shipping is offered on all orders over $79 to the lower 48 states in the United States. This is calculated before tax. Does not apply to Hawaii, Alaska, other U.S. territories, or international orders.