Are you guys still open? YES, M-F 8am-5pm and we are still shipping too
MISSING PIECES to your puzzle? Read the words below, then Click Here
Dear Loyal Customer, Thank you for your patience with us answering your questions during these trying times of COVID-19. We wanted to inform you that we at Dowdle Folk Art are still accepting No Missing Piece requests. However, due to COVID-19 in addition to a high volume of orders, it may take up to 30 days to process your request. Thank you in advance for your patience and understanding. We hope each of you are Staying Safe and Staying Healthy!
Where is my Order? When will it arrive? I haven't received a tracking number yet? Due to COVID-19, our shipment loads and times have increased, making it difficult to determine an exact date from when the order was created. Orders should arrive within 8-14 days but may arrive a day or two late. If it still doesn't arrive, please contact the postage company first with your shipping information. If you don't have it, contact us and we will provide it. We thank for your advanced patience in waiting a little longer with us. Stay Safe and Stay Healthy.
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We value you, our customer, and your input. If you have any comments or suggestions of how we can improve our service and products, please let us know.