This is my fourth Dowdell puzzle. Generally, the quality is consistently. Excellent, however, this one is missing an edge piece. As I am set up in a room that is segregated from the rest of the house I am 100% certain the piece was not present. I am quite disappointed that I am going to have to add extra dollars to another order to replace the puzzle that I already purchased and assembled.
Chose Austin to use my discount for missing pieces from Niagara Falls puzzle. $15 discount and then added $9 shipping. Not taking advantage of the discount for missing pieces when shipping is an additional $9. :(
It seriously took forever to get these puzzles, ordered well enough before Christmas.Presents were late.
We own 42 Dowdle puzzles and we’ve given our 4 oldest grandchildren Dowdle puzzles every Christmas for many years. We never had a problem until this year, when we’ve had TWO puzzles with a missing piece: the 1,000-piece Niagara Falls and a 500-piece Austin puzzle. We hope this is a fluke and not a sign of reduced Quality Control. Honestly, it isn’t us — there are no pets or small children in the house, just 2 older adults.
We still love this puzzle brand -- especially when it’s a puzzle of a place we have visited. Such fun!
Just started the Austin puzzle. Great colors and pretty quick to put together. Another fun puzzle to do with the family.