PLEASE VISIT OUR FAQ PAGE HERE: FAQ - Frequently Asked Questions
Is Dowdle Folk Art open and shipping?
Yes, Monday through Friday 8 am-5 pm. HOWEVER, orders will be shipped out 1-6 weeks after order is made. Puzzles that are IN stock will be shipped and arriving within 2 weeks. Puzzles that are OUT of stock will be shipped within 4-6 weeks. Thank you for your advanced patience.
MISSING PIECES to your puzzle OR DAMAGED?
Dear Loyal Customers, Thank you for your patience with us answering your questions during this crazy time of COVID-19. We wanted to inform you that we at are still accepting No Missing Piece requests. HOWEVER due to a high volume of orders, it will take up to 3-4 months to process your request. Thank you in advance for your patience and understanding. We hope each of you are Staying Safe and Staying Healthy! Click Here
Where is my Order? Due to COVID-19, our shipment loads and times have increased, ranging from 1-6 weeks. Puzzles that are IN stock will be shipped and arriving within 2 weeks. Puzzles that are OUT of stock will be shipped within 4-6 weeks. We thank for your advanced patience in waiting a little longer with us. Stay Safe and Stay Healthy.
View our Frequently Asked Questions
We value you, our customer, and your input. If you have any comments or suggestions of how we can improve our service and products, please let us know by email.